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You could view it as a business decision. Will they lose reputation and customers if they don't compensate for the outage? Do they expect that the long-term cos
by titanomachy 7y ago
You could view it as a business decision. Will they lose reputation and customers if they don't compensate for the outage? Do they expect that the long-term cost of that loss would be more than the one-time hit of paying out now?
They may not have a legal/contractual obligation here, but that doesn't mean that treating their customers poorly is without consequence.
- solidasparagus 7y agoThat one-time hit would be massive. With the benefit of hindsight, everyone is going to say they lost money by missing the perfect trades.
- topherpalmtree 7y agoYeah but your business decision was to be a high stakes gambling platform to begin with
- ivalm 7y agoAlmost certainly they cannot compensate. If average user lost $1k that's a cool $10b they would need to compensate.