Be careful with this, too. When somebody brings up problems they’re having, they often just want the catharsis of complaining and empathy about their situation

Be careful with this, too. When somebody brings up problems they’re having, they often just want the catharsis of complaining and empathy about their situation. Proffering a solution, even couched as you have described, can change the conversation dynamic from empathy to a semi-combative back-and-forth which serves no-one’s purpose.