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Their research probably found people LIKED it more, not that it performed better. Computers went mainstream and functionality became secondary to seeming high t
by SQueeeeeL 7y ago
Their research probably found people LIKED it more, not that it performed better. Computers went mainstream and functionality became secondary to seeming high tech.
- gruez 7y ago>Their research probably found people LIKED it more, not that it performed better. This internal survey seems to suggest otherwise. It asked a range of questions, not just "do you like it?". http://video.ch9.ms/slides/mix08/UX09_Harris.pptx http://video.ch9.ms/slides/mix08/UX09_Harris.pptx slide 140
- p1necone 7y agoI don't understand what you gain by asking people questions about how they think usability has improved. Users are notoriously bad at actually knowing what they want. If I were testing this sort of thing I'd give them tasks to do and watch what they do, when they look frustrated etc.
- JonathonW 7y agoThere was a lot of real-world usability research that went into the Office 2007 ribbon-- both qualitative and quantitative. Jensen Harris went into some of this in his blog; see, for example, https://docs.microsoft.com/en-us/archive/blogs/jensenh/more-than-just-the-two-way-mirror https://docs.microsoft.com/en-us/archive/blogs/jensenh/more-... . More here: https://docs.microsoft.com/en-us/archive/blogs/jensenh/table-of-contents https://docs.microsoft.com/en-us/archive/blogs/jensenh/table...