>Can anyone within Google escalate this and give a roadmap for how this situation will be improved? The impassable robotic wall lacking any semblance of human

>Can anyone within Google escalate this and give a roadmap for how this situation will be improved? The impassable robotic wall lacking any semblance of human response seems to be the desired customer service approach across all of Google. That is, this is by design for them; a feature, and not a problem to solve.