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Also see the Chrome extension forum for daily posts like this about the review process from worried and confused developers of other extensions: https://groups
by seanwilson 7y ago
Also see the Chrome extension forum for daily posts like this about the review process from worried and confused developers of other extensions:
https://groups.google.com/a/chromium.org/forum/#!forum/chromium-extensions https://groups.google.com/a/chromium.org/forum/#!forum/chrom...
- Developers of established extensions are having to wait weeks for both small updates and critical fixes to be accepted (up to 3 weeks is cited as expected from Google) e.g. https://groups.google.com/a/chromium.org/forum/#!topic/chromium-extensions/T0uhWylGrzw https://groups.google.com/a/chromium.org/forum/#!topic/chrom...
- Extensions are being removed from the store for vague reasons with no human support answering e.g. https://groups.google.com/a/chromium.org/forum/#!topic/chromium-extensions/wACWpIdhZzA https://groups.google.com/a/chromium.org/forum/#!topic/chrom...
- Once an update is in the review queue you can't cancel or replace it, schedule when it can go live or revert to a previous version e.g. https://groups.google.com/a/chromium.org/forum/#!topic/chromium-extensions/OOgb7dydUGI https://groups.google.com/a/chromium.org/forum/#!topic/chrom...
Can anyone within Google escalate this and give a roadmap for how this situation will be improved?
Chrome extension updates used to take hours at most to be live on the store. Having to wait weeks for critical bug fixes to go live and having extensions taken down unpredictably is creating a horrible experience for developers, including those that work on paid extensions with customers. It feels like nobody is listening to us.
- anonymousab 7y ago>Can anyone within Google escalate this and give a roadmap for how this situation will be improved? The impassable robotic wall lacking any semblance of human response seems to be the desired customer service approach across all of Google. That is, this is by design for them; a feature, and not a problem to solve.
- sev0 7y ago1. Be famous. 2. Tweet at Google. 3. Hope it winds up on Hacker News. 4. Issue resolution.