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Not only does your quote not say what was alleged (that Apple denied that battery usage was a factor in slowdown), it actually says that Apple placed high usage

Not only does your quote not say what was alleged (that Apple denied that battery usage was a factor in slowdown), it actually says that Apple placed high usage as one of the factors.

hu3 7y ago
According to Apple the slowing of the phones were mainly due to: * Temperature changes * High usage * Other issues How are customers supposed to decipher that the problem is the battery from that statement? This is straight up denying the actual problem. Not to mention that when I took my old 6s to the store to see what was the slowing down about they told me it was perfectly fine and was running at the same speed as new.
- manfredo 7y ago
  How is it "straight up denying the actual problem" when high usage is listed as one of the points? You use your phone a lot, the battery life degrades, and your CPU is throttled because the battery cannot produce sufficient charge to run it at the highest clock rate. I don't deny your individual experiences at the Apple store, but the claim that Apple denied that battery life can cause phones to slow down remains unsubstantiated.
  - hu3 7y ago
    > you should read the actual article Apple wrote rather than Tech Crunch's summarization. It is not an apology. It's explaining battery chemistry: https://support.apple.com/en-us/HT208387 https://support.apple.com/en-us/HT208387 I'll do one better, I'll dig Apple post before they changed to a non-apology one: https://web.archive.org/web/20171229000007/https://www.apple.com/iphone-battery-and-performance/ https://web.archive.org/web/20171229000007/https://www.apple... First paragraph: > We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize.
    - manfredo 7y ago
      Show me where Apple said "battery life does not cause your phone to slow down". This is what was alleged - that Apple denied battery life causes phones to slow down. Apple wrote this letter to appease customers, because they don't understand battery chemistry and the canard that Apple was slowing down phones was proliferating and they needed to make some gesture. > We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. This is a far cry from what was initially alleged: that Apple denied that battery life caused phones to slow down. This "apology" essentially amounts to "we're sorry you don't understand battery chemistry".
      - hu3 7y ago
        They couldn't deny it anymore. That's why it's an apology.

Not only does your quote not say what was alleged (that Apple denied that battery usage was a factor in slowdown), it actually says that Apple placed high usage as one of the factors.

hu3 7y ago

According to Apple the slowing of the phones were mainly due to: * Temperature changes * High usage * Other issues How are customers supposed to decipher that the problem is the battery from that statement? This is straight up denying the actual problem. Not to mention that when I took my old 6s to the store to see what was the slowing down about they told me it was perfectly fine and was running at the same speed as new.

manfredo 7y ago
How is it "straight up denying the actual problem" when high usage is listed as one of the points? You use your phone a lot, the battery life degrades, and your CPU is throttled because the battery cannot produce sufficient charge to run it at the highest clock rate. I don't deny your individual experiences at the Apple store, but the claim that Apple denied that battery life can cause phones to slow down remains unsubstantiated.
- hu3 7y ago
  > you should read the actual article Apple wrote rather than Tech Crunch's summarization. It is not an apology. It's explaining battery chemistry: https://support.apple.com/en-us/HT208387 https://support.apple.com/en-us/HT208387 I'll do one better, I'll dig Apple post before they changed to a non-apology one: https://web.archive.org/web/20171229000007/https://www.apple.com/iphone-battery-and-performance/ https://web.archive.org/web/20171229000007/https://www.apple... First paragraph: > We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize.
  - manfredo 7y ago
    Show me where Apple said "battery life does not cause your phone to slow down". This is what was alleged - that Apple denied battery life causes phones to slow down. Apple wrote this letter to appease customers, because they don't understand battery chemistry and the canard that Apple was slowing down phones was proliferating and they needed to make some gesture. > We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. This is a far cry from what was initially alleged: that Apple denied that battery life caused phones to slow down. This "apology" essentially amounts to "we're sorry you don't understand battery chemistry".
    - hu3 7y ago
      They couldn't deny it anymore. That's why it's an apology.