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They have been down basically the entire day. Are they going to face some action? I'm unclear who even punishes them for potentially causing millions of dollar
by ra7 7y ago
They have been down basically the entire day. Are they going to face some action? I'm unclear who even punishes them for potentially causing millions of dollar losses for customers.
- Willson50 7y agoThe SEC does.
- ra7 7y agoPardon my ignorance, but what are SEC rules for things like this? Do they expect some reasonable availability for trading platforms or do they consider massive outages like this "negligence"?
- turc1656 7y agoMy limited understanding is that if you have a license to be a broker in this nature, you have to meet certain requirements. Similar to getting a bank charter - banks have to be open all standard business days during certain hours. Things may happen from time to time that are unexpected - like a massive snow storm that closes the bank for the day or at least part of the day. I imagine the rules are similar - you must be able to have your clients trade during normal market hours. The regulators understand there can be unexpected events that put systems down unexpectedly (high volume, bug that crashes the system, etc.) and are generally pretty understanding. But I think something like this where they are down the whole day (and STILL down from the looks of their status page, though they claim to have identified the issue), could easily earn them a fine from the regulators for not meeting the license/charter requirements.
- esmi 7y agoProbably only if there is some type of class action law suit. If customers actually lost millions due to robinhood’s negligence then there is almost certainly going to be one.