Honestly its things like this which remind me of the "telemarketer singularity." https://ieet.org/index.php/IEET2/more/rinesi20150806 https://ieet.org/index.ph

Honestly its things like this which remind me of the "telemarketer singularity." https://ieet.org/index.php/IEET2/more/rinesi20150806 https://ieet.org/index.php/IEET2/more/rinesi20150806 "The future isn’t a robot boot stamping on a human face forever. It’s a world where everything you see has a little telemarketer inside them, one that knows everything about you and never, ever, stops selling things to you." Template conversations intended to convince the mark they are heard and understood. Scripts designed to simulate a real human interaction and conversation. Sure this is int he context of "support" rather than "telemarketing" but the feel is the same. Substitute real human interaction with scripted simulated interaction, designed and optimized to evoke the desired emotional reaction to the target.