I've experienced level 0 and level -1 organizations. This is an only-serious approach to trying to understand dysfunction, and I like it quite a bit. Managers,

I've experienced level 0 and level -1 organizations. This is an only-serious approach to trying to understand dysfunction, and I like it quite a bit. Managers, product owners, and marketers need to understand how computers work. There's no alternative anymore; folks are savvy enough that snake-oil products with questionable business value are not having the market penetration that they used to. The days of being able to simply mail a CD to folks are long past.