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I'm really confused by the title as posted here. It seems to have almost nothing to do with the article. It's a cherry pick of a single sentence from the arti

I'm really confused by the title as posted here. It seems to have almost nothing to do with the article. It's a cherry pick of a single sentence from the article that talks about a prior incident. Not the current one the article is talking about.

YeGoblynQueenne 7y ago
The full title was too long and did not convey the relevance of the article to HN. From my reading, I understand that Scottish Power is still using the IT system mentioned in the quote I re-purposed as a title. According to Gerald Slater, quoted in the article, that IT system is the reason behind its false billing of non-customers: >> They are calling my good name into question and, at the very least, should change their chaotic systems to ensure my treatment does not happen to anyone else.