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People who have been in the job for a while aren’t always the best people to explain something. What I’ve often done is asked new hires to document what they d
by richardw 7y ago
People who have been in the job for a while aren’t always the best people to explain something.
What I’ve often done is asked new hires to document what they discover. New people are easier to mould to a new behaviour and often have the questions you need to know. When documenting becomes the habit, more people do it. Current 500-person company is very good at documenting many aspects, because we’ve done it since year 1.
- cheschire 7y agoThis is what we do. It has the added benefit of forcing new people to read the documentation that was left for them. It’s been my experience that without this directed task, they won’t even look at existing documents. Tell them it’s a deliverable and suddenly they read everything.
- eitland 7y agoI've experienced that as well (both as a junior and as an experienced engineer): - Follow these steps. - If anything is unclear or doesn't work, update it.