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Vehemently disagree. A $700 phone should not be thrown out or need a paid repair when a battery, hopefully cheaper than the vendor's battery can be used to re
by badrabbit 7y ago
Vehemently disagree. A $700 phone should not be thrown out or need a paid repair when a battery, hopefully cheaper than the vendor's battery can be used to replace. You don't need an ugly hatch, you just need a removable back.
- alkonaut 7y agoYou can use a third party battery in your iPhone. Thats what you get when you get a $30 replacement. My point is this: the cost of the repair is smaller than the cost of the battery regardless of whether you use Apple or a third party for both labor and parts. If you aren’t looking for a big waterproof hatch with a cartridge behind it then I too agree that if the number of steps would be smaller then that would be great. I have tried it but I still rather pay $10 or $20 for someone else to do it.
- badrabbit 7y agoYour prefernce is fine. This is about rights -- the right to not need the vendor to repair your own property. They intentionally made them very hard to repair so you need them, you need their stores. I was trying to say I would rather pay 5x more to do it myself. And if it was not for their intentional sabotage,there is no way having them repair it would be cheaper. There will always be cheaper lower quality batteries from china,not needing specialized tools also means $0 labor cost! This is one of the main reasons I hate(and I don't mean that casually) apple as a company. How dare they tell you what you can and cannot do with your own property? How dare they sabotage their products so that customizing it in any way or in this case even repairing it becomes difficult,it's your property now,not theirs! Imagine getting takeout food where adding salt would ruin or poison the food because the chef wants to control your ability to customize the food to your taste! Intentional sabotage should carry a severe legal penalty. Property rights matter, the right to sell a product to consumers however is not a right but a privilege companies like apple enjoy by the good will of the governments that represent the people.
- alkonaut 7y agoNot sure if we are discussing different things: I absolutely think people should have a right to repair their things. I don’t think that means manufacturers should be required to make it easy. I don’t buy that Apple has deliberately made it difficult to repair. It seems to be pretty similar designs across many smartphones from multiple manufacturers. I don’t think it’s a conspiracy, I think it’s the design you end up with if you weigh all parameters (cost, durability, performance, thickness, battery capacity, repairability ..) and simply rank ease of repair last. It’s what customers want, I guess. Apple should repair devices (including replacing batteries) for free within the warranty. When the warranty period has ended Apple should a) ensure people can get original parts if they want, so they can repair whereever they want and b) make sure that people can repair their devices in any way they want, forever, without it behaving worse than if Apple themselves repairs it. Those are really independent of whether or not these replacements involve 4 screws and 3 steps (great) or 20 screws and 44 steps (bad). I don’t want to pay a penalty of even 1% performance weight, durability or cost to get the simpler repair, so long as it’s a $20 job, that’s all I’m saying. 99% of users of course wouldn’t repair the phone regardless of whether the procedure uses 4 tiny standard screws or 40 screws requiring standard tools. The former would just let their unofficial repair guy do it for $5 instead of $20. This is why I think it’s not a very important question. There are a many other more important questions in the area, such as for example the stance on third party batteries, and whether it’s acceptable that some features are disabled when repairing (e.g touchID).