3 ms·
> Employees have the most view into what would make their job more efficient or engaging. Employees in aggregate know the true answers to those things. Employe
by zbentley 7y ago
> Employees have the most view into what would make their job more efficient or engaging.
Employees in aggregate know the true answers to those things. Employees individually sometimes do, but often do not. For example, if you have a stone-aged development process on an ancient revision of an unsupported language, and you poll your employees, they'll all want change. They'll all want ... different changes/processes/pet programming languages, too.
- pm90 7y agoSure but when the decision is left to employees, they will organically choose solutions that makes the most sense for them rather than what makes sense only to an individual. Treat the employees as autonomous responsible individuals; give them the freedom on how to best solve their problem and they will solve it. Seen another way, as a manager who is not involved in the day to day you don’t deal with the same problems that they do. Quite presumptive of you to think that you know what will solve their problems.
- marcinzm 7y agoSure but then you create a process for the change and delegate the information gathering and decision aggregation to people. Then implement whatever that process comes back with as the result. Or in other words, rather than doing all the cost-benefit analysis yourself you teach other people to do it. That way in the future they can just do it and you can review. edit: It's the difference between seeing your employees as toddlers versus intelligent individuals no different from yourself.