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This rings so, so true. At my very large company, in my particular department, any one trouble ticket may bounce between (1) a Java ticketing app (2) a web/em
by ghettoimp 7y ago
This rings so, so true.
At my very large company, in my particular department, any one trouble ticket may bounce between
(1) a Java ticketing app
(2) a web/email ticketing system
(3) a Jira issue, or
(4) a Gitlab issue, or
(5) a company-wide issue tracker
Other groups (e.g., customer service) have their own, completely separate systems besides the above.
Some development tasks are tracked with an issue tracker. Others are planned out in Confluence or Jira, per the whims of each team. We have literally 5 different chat "solutions," with various factions preferring each. Every day it seems someone brings online yet another script that sends out helpful emails. My count is around 16k since Jan 1.
The result of all of this is a sprawling, utterly insane flood of useless noise that everyone ignores.