> There is a clear timeline shown at the end Yes, i saw and it did not clarify my question to which you are responding which is obvious because... > all ill e

> There is a clear timeline shown at the end Yes, i saw and it did not clarify my question to which you are responding which is obvious because... > all ill effects of the bug were addressed and service was fully restored. ...this is not true. The timeline says a customer problem was submitted the next day, and additional action was required to ensure the "service was fully restored"