This is why dogfooding is important. Any designer who thought upholstered surfaces in a public transit railcar was a good idea was someone who probably didn't r

This is why dogfooding is important. Any designer who thought upholstered surfaces in a public transit railcar was a good idea was someone who probably didn't regularly use public transit. On the other hand, you have to appreciate the designers for trying to improve the public transportation experience for the users. There seems to be very little innovation in passenger compartment design, and it might be fruitful to explore new designs.