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Sometimes subtle ideas are very powerful. The "troll whisperer" was something I hadn't previously considered. The Wufoo's have another simple but apparently po
by paul 19y ago
Sometimes subtle ideas are very powerful. The "troll whisperer" was something I hadn't previously considered.
The Wufoo's have another simple but apparently powerful idea -- on their blog, they prefill the comment box with "everyone needs a hug", or something like that.
- SwellJoe 19y agoThat's a really good point. You reap what you sow, and the Wufoos sow lots of goodwill and good humor, and that's what they get in return (generally). There's a lot of that kind of thing on their sites ("dinosaur buddy", "like a champ", etc.). I've been trying to start thinking like that in all of my interactions with customers and users of our Open Source products. People take just about everything, even bad news or criticism, better if it is from a friend.
- ralph 19y agodn't s th bnft f rmvng vwls frm trlls psts.