4 ms·
I had a hard drive failure, and on restore Backblaze lost ~70% of my files. They were unable to help. They were just gone (I cared about pictures mainly, roughl
by juancn 7y ago
I had a hard drive failure, and on restore Backblaze lost ~70% of my files. They were unable to help. They were just gone (I cared about pictures mainly, roughly 160GB of them).
So in my experience they don't check data at rest very often. Unless you try to restore frequently, your data may be gone.
- toomuchtodo 7y agoFellow Backblaze user here. What was the UX when you did the restore and experienced data loss? Curious how I can preempt this by doing automated restore and verification operations myself.
- rubyn00bie 7y agoSorry about yer data loss, mate. That's rough, I've been there. Reminds me of most places database backups... I always check to make sure they restore correctly, a lot of people just assume they will. -- Other Engineer: We back up our database nightly! It's AUTOMATED and even copied to another data center in a different region! Me: Have you ever tried restoring it? Other Engineer: ... well, uhh, no... awkwardly pauses I mean why? scoffs and quickly walks back to desk [two hours later] Other Engineer: Holy shit, our backups wouldn't restore.... good thinking, mate. We would have been totally fucked. -- You'd be surprised how often people don't check their backups, critical systems, restore functionality. Like just because you're doing it doesn't mean you're doing it right... I personally think unless you somehow corrupted the data before failure, that Blackblaze sort of sucks hard here since this is literally their job. I hope they try to make it right somehow or actually figure out and find what caused that to happen.