Our Uptime calculation is based on the percentage of successful requests we serve through our web, API, and Git client interfaces. So when a customer finds a b

Our Uptime calculation is based on the percentage of successful requests we serve through our web, API, and Git client interfaces. So when a customer finds a broken service it is in their financial best interest to repeatedly hammer the broken service and drive down the uptime calculation to trigger their rebate. Just an observation, not a suggestion. I’d fire any customer I found doing this.