% uptime is a terrible metric. Begin down for an hour in the middle of the day is only .14% downtime for the month but is typically regarded as a big deal. If i

% uptime is a terrible metric. Begin down for an hour in the middle of the day is only .14% downtime for the month but is typically regarded as a big deal. If it happened every single workday you're still looking at 97% uptime! Sounds wonderful, right? Just work around it for an hour per day! Number of outages and duration total are much better metrics.