My one and only (and probably last) experience with UberEats was a couple of weeks ago when a driver picked up my order and then proceeded to hang around the ne

My one and only (and probably last) experience with UberEats was a couple of weeks ago when a driver picked up my order and then proceeded to hang around the nearby airport for ~30 minutes with my food. The airport was sort of along the way to my house but not really. It was almost like he was trying to pick somebody up (for Uber or Lyft I guess) and hopefully get someone near me to drop them off then my food but it ended up just wasting 30 minutes and turning my food cold. I contacted Uber during the trip and then afterwards and they refused to talk to me more than "here is 5 dollars in UberBucks, sorry!". Terrible customer service IMO. edit: Side note about their customer service, there seemed no easy way to contact them during my delivery. I tried to contact the driver but the call was declined twice. Uber kept telling me that "the food may be experiencing delays, wait until it arrives before contacting us."