G4S, and other court staff, regularly misunderstand the rules. Every week there's a barrister or journalist complaining on twitter about the rules not being fol

G4S, and other court staff, regularly misunderstand the rules. Every week there's a barrister or journalist complaining on twitter about the rules not being followed. How would I expect this to be handled? I would expect the court to say what they want and for G4S (who serve the court) to accommodate that.