I had a similar experience when I used to work tech support for an ISP many years ago. Customers such as Lawyers or Doctors would get extremely irate over not b

I had a similar experience when I used to work tech support for an ISP many years ago. Customers such as Lawyers or Doctors would get extremely irate over not being able to get a technician out to their home same day to fix whatever problem they were having, always making sure to mention their profession and how important they were to whatever organization they were a part of.