I cancelled recently and was prepared for the hard sell by the support staff. I was able to bypass it quite easily due to this, but they were quite abrupt in th

I cancelled recently and was prepared for the hard sell by the support staff. I was able to bypass it quite easily due to this, but they were quite abrupt in their conversation style and essentially hung up on me after they established that I really did want to cancel my sub: Them: "OK so I am confirming that you wish to cancel your subscription and don't wish to take advantage of the current low rate you are on." Me: "Yes that's correct, although I did want to..." -- DIAL TONE -- Didn't have too much issue getting through to them on the phone (I am in NZ though, so may well have called outside their peak hours).