Devs inform a ticket with a severity as a counter balance to bug fixing being purely complaint driven. The business benefits from having someone with a technic

Devs inform a ticket with a severity as a counter balance to bug fixing being purely complaint driven. The business benefits from having someone with a technical eye look at a bug and determine if it really is just a cosmetic issue or may allow system misuse - then the PM should take that severity into consideration along with client complaints when handing out priority.