We all know that mistakes can happen. That is not the issue. The issue here is that there is no way to contact them and ask to fix this. I tried at least 3 or 4

We all know that mistakes can happen. That is not the issue. The issue here is that there is no way to contact them and ask to fix this. I tried at least 3 or 4 times to contact them on Twitter (they are replying to other people for other issues, why not replying to me?) but I didn't have any luck with it.