This is a terribly misleading headline. The actual story is: they developed a radically different risk model that assigned new rates to everyone, but, in an ef

This is a terribly misleading headline. The actual story is: they developed a radically different risk model that assigned new rates to everyone, but, in an effort to retain customers, decided to spread increases over multiple years to decrease sticker-shock cancellations. Folks with cheap policies (which are the biggest flight risk, because are good insurance risks and every company wants them) got the increases more slowly, and high-risk folks (who were already paying more) got their increase in fewer, larger steps. This whole article is trying to make simple business into some sort of evil scam.