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In the grander scheme that I'm discussing, the solution you're asking about is to gather no more metrics than the off-the-shelf tools allow and spend the engine
by heliodor 7y ago
In the grander scheme that I'm discussing, the solution you're asking about is to gather no more metrics than the off-the-shelf tools allow and spend the engineering effort on fixing the simple bugs that prevent customers from getting cars. Why do they need a perfect ton of metrics while they can't fix simple things such as:
- the car icon doesn't move as location updates come in (as evidenced by the route line getting shorter)
- the on-screen keyboard does not allow me to type anything after the first message (no other app on my phone has this problem)
- after I rate a driver, the app shows a map and none of the UI. I have to kill the app and restart it in order for it to be usable again. Picture this: I'm trying to get a ride, I open the app, I get nagged to rate the last driver. I agree just to be nice to the driver. (I should skip instead and get back to my task of getting a ride). After putting up with the nagware, the app fails 100% and I cannot complete the original task!
Alternatively, if they demand the collection of so many metrics, why don't they collect the metrics that would show them just how pathetically broken their Android app is?