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I was on Premium when my account was frozen ;-) And I did ask for humans, on 3 separate days, as I said, took about 10 days to get a reply.
by bad_user 7y ago
I was on Premium when my account was frozen ;-)
And I did ask for humans, on 3 separate days, as I said, took about 10 days to get a reply.
- KptMarchewa 7y agoYou're not talking to support when your account gets locked, you're talking to compliance. And it takes time due to same reason Monzo has talked about: https://monzo.com/blog/2019/10/18/watchdog-response https://monzo.com/blog/2019/10/18/watchdog-response