3 ms·

Sources?

• dx034 7y ago
  The lack of in-person or even phone support is practiced by quite a few banking start ups. This also means that if they block your account for any reason (e.g. suspected fraud), it can be very hard to get hold of them. N26 has had similar issues with people not being able to access their money for weeks after their account got blocked. Not sure where the rest of the accusations comes from.
  • tasogare 7y ago
    Yep, N26 has utterly crappy user service that don't even know how to browse a governmental webpage when you send them the link. I was able to withdraw my money before they lock my account, be now I stay far from them. Anyway, this is bad because the service provided by these two banks (mainly low international or inter-device fees) are really a must for anyone living in a foreign country, or moving frequently internationally.
• committed 7y ago
  Revolut has quite a big customer base in Lithuania and recently many articles have been published about people having their accounts frozen without notice. Article in Lithuanian: https://www.delfi.lt/verslas/mano-eurai/revolut-klientai-pranesa-apie-isaldomas-saskaitas-pinigai-sulaikomi-atsakymo-nesulaukia.d?id=83303695 https://www.delfi.lt/verslas/mano-eurai/revolut-klientai-pra...
  • KptMarchewa 7y ago
    Freezing without notice is exactly the point of money laundering laws. https://monzo.com/blog/2019/10/18/watchdog-response https://monzo.com/blog/2019/10/18/watchdog-response