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I would have assumed the colo provider would offer Remote Hands, so you’d only need to send replacement hardware. That’s how the DC I used to work in operated.
by TheSpiceIsLife 7y ago
I would have assumed the colo provider would offer Remote Hands, so you’d only need to send replacement hardware.
That’s how the DC I used to work in operated.
- wpietri 7y agoIf you have enough spare capacity and the problem is pretty mundane, sure, that can work. But if not, then it's off to the colo while the rest of the company freaks out.