Stories like these scare the hell out of me. What do you do if one of the big internet corporation deletes some resource or account that is critical to your bus

Stories like these scare the hell out of me. What do you do if one of the big internet corporation deletes some resource or account that is critical to your business? What happens when support isn’t responsive and you don’t have contacts in the company or your HN post doesn’t get visibility? I get it - these are free services. You should factor that into every decision. But the risk is real even if you pay for an account. I’ve been slowly moving away from Gmail to a custom domain, but something like loosing DNS records and not being able to restore them quickly is even worse. Back up everything that can be backed up, don’t rely on a single provider and always have a continuity plan!