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How to do the outsourcing business if you want to provide premium service? Even if the field requires specialization, say machine learning / data engineering, i

How to do the outsourcing business if you want to provide premium service? Even if the field requires specialization, say machine learning / data engineering, it’s hard to justify the price that is 40% more than average for the area (say Eastern Europe). Example: I work for a company that does ML/DE services, and I believe that everyone in the company (we’re small company in Eastern Europe) tries their best to do the great job and do what is best for our clients; plus seniority and talent is way above average for the market (mostly due to specialization). But we’re still having hard time increasing our hourly rate. What is something that we can do that would say “these people are worth it, let’s go with them even though they are more expensive”?

cosmodisk 7y ago
Higher prices!= higher quality. Here's how your post reads: we have senior devs+ we try charge 40% more,yet clients don't buy in. You know what? Every shop in town has senior devs and most of them are passionate. Depending on which Eastern European country you are based in, even the entire team full of PhDs in ML with 10 years experience may not sound that extraordinary. You need to find the reason why you are ACTUALLY better than your competition.Do you have tons of white papers or cases studies on your website that clearly show how and why you are solving these problems? What are you doing differently compared to the guys from the shop across the road? You need to be very very comfortable with saying " fuck yes, we are 40,50 maybe even 100% more expensive than any other company you'll be speaking, but here's 25 reasons why you search for ML experts stops here". These things are learnable, however if there's no strong sales culture in the business,I'd advice to start looking for someone who could deliver these messages to your prospects.My experience: work for a company that operates in a low entry, saturated market and sells services almost 3 times the average price in the country.

cosmodisk 7y ago

Higher prices!= higher quality. Here's how your post reads: we have senior devs+ we try charge 40% more,yet clients don't buy in. You know what? Every shop in town has senior devs and most of them are passionate. Depending on which Eastern European country you are based in, even the entire team full of PhDs in ML with 10 years experience may not sound that extraordinary. You need to find the reason why you are ACTUALLY better than your competition.Do you have tons of white papers or cases studies on your website that clearly show how and why you are solving these problems? What are you doing differently compared to the guys from the shop across the road? You need to be very very comfortable with saying " fuck yes, we are 40,50 maybe even 100% more expensive than any other company you'll be speaking, but here's 25 reasons why you search for ML experts stops here". These things are learnable, however if there's no strong sales culture in the business,I'd advice to start looking for someone who could deliver these messages to your prospects.My experience: work for a company that operates in a low entry, saturated market and sells services almost 3 times the average price in the country.