Amazon only seems to care about counterfeits for a certain protected class of seller. I sold DVDs about 7 years ago and bought them from legit sources and sold

Amazon only seems to care about counterfeits for a certain protected class of seller. I sold DVDs about 7 years ago and bought them from legit sources and sold no counterfeits. I had nearly 100% positive reviews and would bend over backwards to help any customer with any issues. What I believe now is a competitor purchased a DVD, filed a claim that it was a counterfeit, and even told me that they were going to 'punish' me in their comments. Before I had a chance to even resolve the issue, my account was permanently banned. All of my messages to Amazon support went to an automated department and I was rejected outright. To this day, I can't even open an Amazon seller account in another industry or login to a companies seller account without the account getting banned. I now have a business that does millions of dollars in revenue/year (different industry completely) and Amazon reps have been hounding me for months to open up a Business account. I always tell them I will do it if they can resolve my seller account issue and the response is always the same: "That's not my department" and they stop emailing me. It's scary that there is really no recourse if a company like Amazon bans you for life. As we get more reliant on companies like this, there will be a class of people that eventually won't even be able to buy anything.