"DX" is indeed important. Myself and a number of other academics have been researching the topic for years. See here for examples of publications in the area:

"DX" is indeed important. Myself and a number of other academics have been researching the topic for years. See here for examples of publications in the area: http://web.eecs.utk.edu/~azh/publications.html http://web.eecs.utk.edu/~azh/publications.html Also relevant, I wrote a blog post for students to get started in human factors in software engineering: http://web.eecs.utk.edu/~azh/blog/guidehciseresearch.html http://web.eecs.utk.edu/~azh/blog/guidehciseresearch.html