>Most business software, on the other hand, is treated as an operation. If you cannot discern the difference between a project (temporary) and an operation (liv

>Most business software, on the other hand, is treated as an operation. If you cannot discern the difference between a project (temporary) and an operation (living) your software will never be released as a product to a specified level of quality by a specific date. I never really thought about that. There is so much truth to it and why so much Saas is a never ending feature factory! I assume Basecamp thinks of their Saas as a project and that's how they are able to escape the never ending Big Ball of Mud software craziness.