I understood the point to be that to do all these things well is very difficult for a single product / company. I worked at a startup where our solution was to

I understood the point to be that to do all these things well is very difficult for a single product / company. I worked at a startup where our solution was to replace five other solutions. Only customers with the simplest use cases found that it worked. The complexity from the breadth makes achieving the requisite depth for a good experience difficult.