3 ms·

Almost. The correct condition would be "Used - Like New" [0] The reason why this matters is because "New" items are grouped in a separate tab/link on the produ

Almost. The correct condition would be "Used - Like New" [0] The reason why this matters is because "New" items are grouped in a separate tab/link on the product detail page. Frankly speaking, selling anything other than sealed products in perfect conditions as "New" opens you up to misery. [0] https://www.amazon.com/gp/help/customer/display.html?nodeId=201889720 https://www.amazon.com/gp/help/customer/display.html?nodeId=...

tempestn 7y ago
I don't know, that page seems a bit ambiguous to me: > New: Just like it sounds. A brand-new, item. Original manufacturer's warranty, if any, still applies, with warranty details included in the listing comments. Original packaging is present for most New items but certain items like shoes may be re-boxed. > Used - Like New or Open Box: An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible. Instructions are included. Reading those two descriptions, and considering a brand new, never used item, which has had the box opened and then the items re-packed into it as they originally were (in perfect condition, in their original wrap, unused, no fingerprints, etc.), I would definitely consider that "new", not "used - like new". As a buyer I would also have no problem receiving such an item.
- lukevdp 7y ago
  “New” explicitly states “Original packaging”. If he opened the original shrink wrap, it’s used.
- crazygringo 7y ago
  There is zero ambiguity in that. If the box had any kind of shrink wrap, adhesive seal, or anything else that's now missing or broken, it is unambiguously "Used - Like New or Open Box". That's literally what "open box" means. As I buyer, I would absolutely have a problem buying, say, a new MacBook on Amazon that was missing its original shrink-wrap. It's simple: is there any detectable difference from how you bought it, or any packaging replaced? If so, then it's not new. Period.
  - deleted 7y ago
    [deleted]
  - totalZero 7y ago
    When I bought my Canon camera new from an authorized dealer, it didn't come with a seal nor overwrap. I do agree with you, but not all products are sealed.
- stordoff 7y ago
  > considering a brand new, never used item, which has had the box opened[...], I would definitely consider that "new I'm not sure how that is ambiguous when used specifically calls out "Open Box". (and FWIW, the article doesn't actually say whether it was used or not - it says "mint-in-box", which doesn't necessarily mean completely unused)
- peteretep 7y ago
  > which has had the box opened and then the items re-packed into it as they originally were (in perfect condition, in their original wrap, unused, no fingerprints, etc.) Sounds like a good way to receive products that failed customer QA, and that the customer can't return themselves for some reason.

tempestn 7y ago

I don't know, that page seems a bit ambiguous to me: > New: Just like it sounds. A brand-new, item. Original manufacturer's warranty, if any, still applies, with warranty details included in the listing comments. Original packaging is present for most New items but certain items like shoes may be re-boxed. > Used - Like New or Open Box: An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible. Instructions are included. Reading those two descriptions, and considering a brand new, never used item, which has had the box opened and then the items re-packed into it as they originally were (in perfect condition, in their original wrap, unused, no fingerprints, etc.), I would definitely consider that "new", not "used - like new". As a buyer I would also have no problem receiving such an item.

lukevdp 7y ago
“New” explicitly states “Original packaging”. If he opened the original shrink wrap, it’s used.
crazygringo 7y ago
There is zero ambiguity in that. If the box had any kind of shrink wrap, adhesive seal, or anything else that's now missing or broken, it is unambiguously "Used - Like New or Open Box". That's literally what "open box" means. As I buyer, I would absolutely have a problem buying, say, a new MacBook on Amazon that was missing its original shrink-wrap. It's simple: is there any detectable difference from how you bought it, or any packaging replaced? If so, then it's not new. Period.
- deleted 7y ago
  [deleted]
- totalZero 7y ago
  When I bought my Canon camera new from an authorized dealer, it didn't come with a seal nor overwrap. I do agree with you, but not all products are sealed.
stordoff 7y ago
> considering a brand new, never used item, which has had the box opened[...], I would definitely consider that "new I'm not sure how that is ambiguous when used specifically calls out "Open Box". (and FWIW, the article doesn't actually say whether it was used or not - it says "mint-in-box", which doesn't necessarily mean completely unused)
peteretep 7y ago
> which has had the box opened and then the items re-packed into it as they originally were (in perfect condition, in their original wrap, unused, no fingerprints, etc.) Sounds like a good way to receive products that failed customer QA, and that the customer can't return themselves for some reason.