>>Just say, "sorry this happened to you, that sucks" or say nothing. Umm, I had you until that line... That line of unquestioning sympathy may be polite, but

>>Just say, "sorry this happened to you, that sucks" or say nothing. Umm, I had you until that line... That line of unquestioning sympathy may be polite, but it leads us to nowhere. Or more precisely, to insular groups of internally self-validating comments with no sanity check or objective truth. Tone, hey, sure, maybe OP could've been a bit more reserved. But I will defend vehemently against attempts to sanction people with questions and wanting to know details before committing their moral outrage one way or another.