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Hey sounds brilliant, congrats on the launch. As soon as I heard of Segment, I knew they were onto something valuable and can only welcome more competition. N
by lapnitnelav 7y ago
Hey sounds brilliant, congrats on the launch.
As soon as I heard of Segment, I knew they were onto something valuable and can only welcome more competition.
Now that I've been nice, allow me to get the plastic pitchfork.
I see no mention of GDPR, I assume you are going to restrict your market to NA for now? What about CCPA?
In the same vein I don't think you have any integration with open-sources alternatives to commercial software that one could host on premise.
That's an odd choice given the shape of things to come wrt privacy.
- fitzrocks 7y agoHey thanks for the feedback! For customers that need it, we get necessary legal documents/procedures in place (DPA, etc) to be compliant with local regulations. We also share with customers our documentation that communicates our security measures and how we process customer data. You are correct - this stuff is not accessible on the marketing site, we'll get there :) In terms of your integrations comment: beyond the integrations we have now, we prioritize new ones based on customer demand. So, yes, if the market trends in the direction you mentioned then we will as well. My personal take is that open source alternatives are currently a small subset and it's unclear to me where the future lies. I also think privacy and security get conflated here sometimes.