Seems to overlook the concept of essential vs incidental complexity. Most processes I have seen in practice have huge amounts of incidental complexity. I prefe

Seems to overlook the concept of essential vs incidental complexity. Most processes I have seen in practice have huge amounts of incidental complexity. I prefer to think about it from a different point of view: processes always grow in complexity until reasonably intelligent people can't understand them any more. It takes incredible discipline for anything to be maintained in a "simple" state below that threshold because reasonable people will all agree that adding some more complexity at that point has a low cost compared to the value generated. For this reason, most things in the world sit at that threshold of complexity where they are just comprehensible but still annoying complex when you first encounter them.