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The sleaze of the mattress industry is a major reason the mattress in a box business has done so well. I just love when these kinds of markets get disrupted bec
by mthoms 7y ago
The sleaze of the mattress industry is a major reason the mattress in a box business has done so well. I just love when these kinds of markets get disrupted because the disdain these companies have for their own customers is infuriating (see also taxi industry).
There's a great "Adam Ruins Everything" episode about this https://www.youtube.com/watch?v=1tZOKfCial4 https://www.youtube.com/watch?v=1tZOKfCial4
FWIW, I absolutely love my mattress in a box and the buying process was painless.
- corporateslave5 7y agoYeah I bought one for 175 bucks, just as a temporary thing. I love it. I’ll never pay 1000 dollars for a mattress again
- throwaway_tech 7y ago>The sleaze of the mattress industry is a major reason the mattress in a box business has done so well. Don't be fooled if you thought the traditional mattress buying experience was sleazy (similar to a car buying experience), the mattress in a box online dark patterns take sleaze to a whole other level.
- mthoms 7y agoI'm sure you're right. I have to say my experience was very good in that regard, possibly because I went with the most respected brand in my country (Canada) and the industry is much less crowded/competitive here. Having said that, I bought the mattress over 2 years ago now so maybe things have changed. I hate dark patterns with a fiery passion.