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> ...i...what...but why...that doesn't even make sense?... From the article > Basically, a phone unlocks the car using a combination of cell service and Bluet

by aikah 7y ago

> ...i...what...but why...that doesn't even make sense?... From the article > Basically, a phone unlocks the car using a combination of cell service and Bluetooth. So when you're out of cell range it can be difficult to unlock the car. > They were unable to ping the car because, I don't know, they hadn't updated, or synced, the software in 24 hours. My understanding is that it works like scooter and bike sharing services, where you have to have an active connection to their servers to use the vehicle. Of course, while it works in the city where there is 3G/4G coverage, it's not going to be efficient in the middle of nowhere where coverage is unlikely... so sometimes convenience (AKA it's just an app) becomes a hindrance. Who's fault is it? (rhetorical question)

akuji1993 7y ago
> Who's fault is it? The developer's fault. How this is even debatable is beyond me. Completely failed on the UX level.
- vsareto 7y ago
  Someone probably told the developer to implement it that way.
- williamdclt 7y ago
  Rarely are developers in charge of UX
- btbuildem 7y ago
  Devs just do whatever they're told. It's likely the PO's responsibility to think through how this should work.
- dwild 7y ago
  How is that the developer's fault? You unlock the car with your phone over your data connection and not with a key. Losing the data connection is the equivalent of losing the key. You may not like it, I know I don't, but that's the downside of doing it this way (just like it's a downside to have a physical key because you can lose it too). I have no doubt that the developers warned management of the risk of doing it this way, they accepted the risk.
  - closetohome 7y ago
    Whether the restriction is reasonable or not is up for debate. The issue is that they created a vehicle that only works within a specific geographic area, then failed to document that area or warn users that it existed.
rahidz 7y ago
I get that part, but why would sleeping overnight and trying again in 8 hours be a solution?
dwild 7y ago
Who is downvoting this guy and why are you downvoting him? This makes perfect sense. This isn't Reddit where you upvote/downvote based on your opinion, you downvote if the information isn't factual.

by aikah 7y ago

akuji1993 7y ago

> Who's fault is it? The developer's fault. How this is even debatable is beyond me. Completely failed on the UX level.

vsareto 7y ago
Someone probably told the developer to implement it that way.
williamdclt 7y ago
Rarely are developers in charge of UX
btbuildem 7y ago
Devs just do whatever they're told. It's likely the PO's responsibility to think through how this should work.
dwild 7y ago
How is that the developer's fault? You unlock the car with your phone over your data connection and not with a key. Losing the data connection is the equivalent of losing the key. You may not like it, I know I don't, but that's the downside of doing it this way (just like it's a downside to have a physical key because you can lose it too). I have no doubt that the developers warned management of the risk of doing it this way, they accepted the risk.
- closetohome 7y ago
  Whether the restriction is reasonable or not is up for debate. The issue is that they created a vehicle that only works within a specific geographic area, then failed to document that area or warn users that it existed.

rahidz 7y ago

I get that part, but why would sleeping overnight and trying again in 8 hours be a solution?

dwild 7y ago

Who is downvoting this guy and why are you downvoting him? This makes perfect sense. This isn't Reddit where you upvote/downvote based on your opinion, you downvote if the information isn't factual.