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> From a business owner's perspective, PayPal is the kind of company that would shut down your account and steal the balance for 6 months if their shitty algori
by ValentineC 7y ago
> From a business owner's perspective, PayPal is the kind of company that would shut down your account and steal the balance for 6 months if their shitty algorithm detects anything "suspicious." Your attempts to contact them can be ignored or given generic responses that tell you nothing.
Heh, PayPal just this month asked me to provide charity information for my personal account, and subsequently limited my receiving/sending privileges.
Phone calls to them trying to sort this out have always ended up at some call centre in the Philippines, where the agents can only tell their users that the account limitation is "for their safety".
They've also limited the personal account of a friend of mine (who's interestingly enough ex-PayPal) before, also asking for charity information.
- slenk 7y agoWhat do you mean by charity information? What charities he likes to give to? I have never heard that phrase before.
- ValentineC 7y agoFor my case, their Resolution Centre asked me to provide "DD Business Information" — which I obviously won't have. A quick search suggests that this incident isn't uncommon: [1] Paypal Thinks I am a Charity Organisation: https://www.paypal-community.com/t5/Disputes-and-Limitations/Paypal-Thinks-I-am-a-Charity-Organisation/td-p/1672496 https://www.paypal-community.com/t5/Disputes-and-Limitations... [2] Provide charity info - DD Business Inormation: https://www.paypal-community.com/t5/Disputes-and-Limitations/Provide-charity-info-DD-Business-Inormation/td-p/1789263 https://www.paypal-community.com/t5/Disputes-and-Limitations... [3] What's DD Business Information: https://www.paypal-community.com/t5/Disputes-and-Limitations/What-s-DD-Business-Information/td-p/1893921 https://www.paypal-community.com/t5/Disputes-and-Limitations...