From the point of the student, the TL quality being low is a huge minus, plus the fact that they are also busy means that you don't get that much help. From th

From the point of the student, the TL quality being low is a huge minus, plus the fact that they are also busy means that you don't get that much help. From the point of the business, I can see the trade off. Running a cheap shop is essential for the kind of deal they offer: A time-capped value-capped full-risk sharing agreement. Lambda's model could have much, much higher quality if there were a less restraining cap on the ISA, but that will affect sign-ups and might increase the trouble of the people that fall-off the track. I dont know what is the best positioning of price-quality, but I'm sure many people would prefer to pay more through ISA to have a higher success rate and stronger guidance. That said, Lambda is really just 3 years old, they need to figure out a million things.