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I'm a long-time Stripe user who processes ~$40k per month, and I think you're being too harsh. From a business owner's perspective, PayPal is the kind of compan
by Meekro 7y ago
I'm a long-time Stripe user who processes ~$40k per month, and I think you're being too harsh. From a business owner's perspective, PayPal is the kind of company that would shut down your account and steal the balance for 6 months if their shitty algorithm detects anything "suspicious." Your attempts to contact them can be ignored or given generic responses that tell you nothing. PayPal just doesn't care, and it shows.
That's what "doing a PayPal" means to me.
But this fee increase? I'm actually grandfathered in so it doesn't apply to me, but if it did, it would amount to a 0.6% price increase in my typical monthly Stripe fees. So for example, if I paid $1000/mo in Stripe fees before this change, it would be $1006/mo now.
- ValentineC 7y ago> From a business owner's perspective, PayPal is the kind of company that would shut down your account and steal the balance for 6 months if their shitty algorithm detects anything "suspicious." Your attempts to contact them can be ignored or given generic responses that tell you nothing. Heh, PayPal just this month asked me to provide charity information for my personal account, and subsequently limited my receiving/sending privileges. Phone calls to them trying to sort this out have always ended up at some call centre in the Philippines, where the agents can only tell their users that the account limitation is "for their safety". They've also limited the personal account of a friend of mine (who's interestingly enough ex-PayPal) before, also asking for charity information.
- slenk 7y agoWhat do you mean by charity information? What charities he likes to give to? I have never heard that phrase before.
- ValentineC 7y agoFor my case, their Resolution Centre asked me to provide "DD Business Information" — which I obviously won't have. A quick search suggests that this incident isn't uncommon: [1] Paypal Thinks I am a Charity Organisation: https://www.paypal-community.com/t5/Disputes-and-Limitations/Paypal-Thinks-I-am-a-Charity-Organisation/td-p/1672496 https://www.paypal-community.com/t5/Disputes-and-Limitations... [2] Provide charity info - DD Business Inormation: https://www.paypal-community.com/t5/Disputes-and-Limitations/Provide-charity-info-DD-Business-Inormation/td-p/1789263 https://www.paypal-community.com/t5/Disputes-and-Limitations... [3] What's DD Business Information: https://www.paypal-community.com/t5/Disputes-and-Limitations/What-s-DD-Business-Information/td-p/1893921 https://www.paypal-community.com/t5/Disputes-and-Limitations...
- poxrud 7y agoThat is absolutely incorrect. Eventually every account will have to pay, they just didnt get to you yet. You mention $40k/month, that is irrelevant to what is being discussed here, more importantly is what is the amount of refunds that you process? That amount times 2.9% is your new reality.