3 ms·

Kickstarters product is not software though, it's a platform, so support and community management probably does play a fairly substantial role.

• HeroOfAges 7y ago
  Hmm... If I worked as customer support at Tesla, I would not expect to be compensated, or frankly valued the same as say an electrical engineer at Tesla. And really, isn't community management just another word for customer support?
  • deleted 7y ago
    [deleted]
  • lexs 7y ago
    I never said they should be compensated the same but saying they are not needed or should not be valued seems plain wrong to me.