3 ms·
> to understand what the needs where (we don't use telemetry/spying) And it took a lot of time... Don’t worry, good design work takes time by very definition.
by GuiA 7y ago
> to understand what the needs where (we don't use telemetry/spying) And it took a lot of time...
Don’t worry, good design work takes time by very definition. Telemetry/spying does not magically fix that, and instead tends to lead to worse designs because people miss the forest for the trees.
Would love to see the work!
- mumblemumble 7y agoAgreed, telemetry is a classic case of "more data is not better data". With a smaller number of organized sessions, you can still collect telemetry (without spying), and you can also collect all sorts of information that telemetry just won't give you. I suspect that a hands-on approach can be cheaper, too. It's just not any fun because it doesn't give you an excuse to play with your company's Snowflake warehouse.
- thfuran 7y agoI think there are certain things that are hard to achieve without telemetry. Like answering the question of "how many users will finally remove (hopefully) deprecated feature X affect?" or "Does anyone actually use this on platform Y?"