4 ms·

> For many banks and other financial institutions, going down for even 1 hour is a complete catastrophe. Are you joking? It's a common trope for bank websites

> For many banks and other financial institutions, going down for even 1 hour is a complete catastrophe. Are you joking? It's a common trope for bank websites to go down for "scheduled maintenance". Not to mention real-world bank branches keep bizarre hours and close for random holidays like Presidents' Day and Veterans' Day. Why do banks and credit card companies need to perform "scheduled maintenance" during which users are unable to access their information online? https://www.quora.com/Why-do-banks-and-credit-card-companies-need-to-perform-scheduled-maintenance-during-which-users-are-unable-to-access-their-information-online https://www.quora.com/Why-do-banks-and-credit-card-companies...

milkytron 7y ago
Even though websites are really important, I think they mean other business critical services going down for an hour. Imagine if all credit cards with a company failed to process transactions for an hour, or depositing/withdrawing money didn't make a change to your balance. Those types of issues are much more severe than a customer not being able to log in to the website.
- mqus 7y ago
  You know, those kind of things already happen. Even I sometimes had issues with my credit card when paying online and usually there's another way or you could just pay an hour later.
  - katbyte 7y ago
    Really? I’ve never experienced my credit or debit card not working (except in America where my Canadian debut card often will just not work)
Guest0918231 7y ago
The Canadian Revenue Agency website is down from 3am to 6am every single day for maintenance. They are also scheduled to be down for days at a time. https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services/hours-service.html https://www.canada.ca/en/revenue-agency/services/e-services/... This site is used for everything. Reviewing your taxes, reading mail and notifications you've received from the government, filing returns, making payments, etc.
- yjftsjthsd-h 7y ago
  That sounds amazing... as an admin, I mean. Can you imagine being allowed to have scheduled downtime every day? It does suck a bit for users, although honestly putting it at 3-6AM mitigates a lot of my concerns with that.
  - wtetzner 7y ago
    > although honestly putting it at 3-6AM mitigates a lot of my concerns with that. As long as the website is only used in a single timezone, I guess it's not too bad.
    - poopchute 7y ago
      Buuuut the website is used across 4.5 hours of timezones: from the west coasts GMT-8 to the east coasts GMT-3:30
      - yjftsjthsd-h 7y ago
        Depending on which timezone 3-6AM is in, it could still be pretty reasonable.
jaquers 7y ago
random holidays > federal holidays
deleted 7y ago
[deleted]
cjbprime 7y ago
If the financial institution performs trades on public markets, then it's a catastrophe because another actor can exploit their unavailability.

milkytron 7y ago

Even though websites are really important, I think they mean other business critical services going down for an hour. Imagine if all credit cards with a company failed to process transactions for an hour, or depositing/withdrawing money didn't make a change to your balance. Those types of issues are much more severe than a customer not being able to log in to the website.

mqus 7y ago
You know, those kind of things already happen. Even I sometimes had issues with my credit card when paying online and usually there's another way or you could just pay an hour later.
- katbyte 7y ago
  Really? I’ve never experienced my credit or debit card not working (except in America where my Canadian debut card often will just not work)

Guest0918231 7y ago

The Canadian Revenue Agency website is down from 3am to 6am every single day for maintenance. They are also scheduled to be down for days at a time. https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services/hours-service.html https://www.canada.ca/en/revenue-agency/services/e-services/... This site is used for everything. Reviewing your taxes, reading mail and notifications you've received from the government, filing returns, making payments, etc.

yjftsjthsd-h 7y ago
That sounds amazing... as an admin, I mean. Can you imagine being allowed to have scheduled downtime every day? It does suck a bit for users, although honestly putting it at 3-6AM mitigates a lot of my concerns with that.
- wtetzner 7y ago
  > although honestly putting it at 3-6AM mitigates a lot of my concerns with that. As long as the website is only used in a single timezone, I guess it's not too bad.
  - poopchute 7y ago
    Buuuut the website is used across 4.5 hours of timezones: from the west coasts GMT-8 to the east coasts GMT-3:30
    - yjftsjthsd-h 7y ago
      Depending on which timezone 3-6AM is in, it could still be pretty reasonable.

jaquers 7y ago

random holidays > federal holidays

deleted 7y ago

[deleted]

cjbprime 7y ago

If the financial institution performs trades on public markets, then it's a catastrophe because another actor can exploit their unavailability.