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Facebook already employs 15,000 content moderators, both directly and via contractors. By many accounts, they're overworked and don't get enough time to deal em
by jonas21 7y ago
Facebook already employs 15,000 content moderators, both directly and via contractors. By many accounts, they're overworked and don't get enough time to deal emotionally with what they have to see [1] -- and they only review a fraction of the content on Facebook. 125 people would clearly be many orders of magnitude too small to review everything.
The "hundreds of thousands, and perhaps millions, of false positives" quote is referring to the rate after human moderation (and is also just speculation by the author).
I think people tend to underestimate the scale that would be required to solve this problem because they tend to underestimate just how terrible people are.
[1] https://www.theverge.com/2019/6/19/18681845/facebook-moderator-interviews-video-trauma-ptsd-cognizant-tampa https://www.theverge.com/2019/6/19/18681845/facebook-moderat...